privacy policy

Cloud Nine (hereinafter referred to as “we”) has established the following personal information protection policy, established a personal information protection system, and promoted the protection of personal information by ensuring that all employees are aware of the importance of protecting personal information and are committed to doing so.

1. Management of personal information

We will keep your personal information accurate and up-to-date, and take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education to prevent unauthorized access to, loss, damage, tampering, and leakage of personal information. We will implement safety measures and strictly manage personal information.

2. Purpose of use of personal information

Personal information entrusted to us by our customers will be used to send e-mails and materials to contact you, provide you with information about our business, and answer your questions.

3. Prohibition of disclosure or provision of personal information to third parties

We will properly manage the personal information entrusted to us by our customers, and will not disclose personal information to third parties except in the following cases:

  • When the customer consents
  • When we disclose to a contractor to provide the service the customer desires
  • When disclosure is required by law

4. Personal information security measures

We take thorough security measures to ensure the accuracy and safety of personal information.

5. Inquiries about the individual

If a customer wishes to inquire about, correct, or delete their own personal information, we will respond after confirming their identity.

6. Compliance and review of laws, regulations, and norms

We will comply with Japanese laws and other norms that apply to the personal information we hold, and will review the contents of this policy as appropriate and strive to improve it.

7. Contact us

For inquiries regarding our handling of personal information, please contact us at the following address.
Cloud Nine
108-1 Hashirokuban-cho, Toyohashi City, Aichi Prefecture 441-8058TEL. 0532-48-5558